“Failed to initialize the graphic engine” error message when loading a product

If you experience that FLUX:: Center is only displaying an empty black window when you start up Center, there may be an issue with a graphic card driver that needs to be updated.

Try installing the latest available driver for the graphic card (or chipset), normally found directly on the AMD or NVidia website, and sometimes on the computer manufacturer’s website (more commonly for laptop and other computers built together with the screen).

The generic graphic driver installed with windows is not supporting OpenGL 2.0, which is required by FLUX:: Center, and by all our software, on both macOS and Windows, as all our software uses advanced 3D-graphics for the graphical user interface, enhancing the usability and the workflow in the software.